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| Services |
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| Key Services |
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Voice
• VOIP & IP Telephony
• Call Center / Contact Center
• Messaging Solutions
• Conferencing
• Convergence
• VOIP Security
Video
• Custom Room Integration
• Video Conferencing & Secured Systems
• Video Audio Bridging
• Multimedia / Audio Visual
• Video Collaboration / Streaming
Data
• Network Infrastructure
• LAN / WAN Network Design
• Digital Storage
• Structure Cabling
• Data Security
Key Services
• Site Surveys
• Design Solutions
• Project Management
• System Engineering and Integration
• System Documentation
• Consultations
• Software Design
• Software Development
• Database Design
• Database Administration
• Website Design
• Website Development
• Software Training
Maintenance and Support Services
• Priority, all inclusive on-site services
• Access to technical telephone support during the
Principal Period of Maintenance (PPM)
• 24-hour dial-up access to Video Test Facility
• Annual, pre-paid, fixed fee covering all parts,
labor, and travel expenses
• Work to Completion’ commitment
• Parts and labor required for Field Change Orders
per classification
• Loaner Equipment as available
• Software ‘Bug’ Corrections
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